Thank you for choosing our furniture. We are committed to providing you with quality products and excellent service. Here are the warranty terms for your reference: Internal Wooden Frame Structure: We guarantee the integrity of the internal wooden frame structure & Foam for a period of 36 months from the date of purchase. Any issues related to sagging will be covered under this warranty. Foam: The foam used in our furniture is warranted against sagging for 24 months from the date of purchase. Overall Product: We provide a warranty of 12 months on the overall product, covering any manufacturing defects or issues arising from normal use. Upholstered Fabric Materials: Please note that upholstered fabric materials are not covered under warranty. However, within one year of purchase, if fabric pilling or manufacturing defects occur, we can provide service to rectify the issue. Exclusions: Fabric warranty does not cover damages resulting from physical damage or damage incurred during transit. Additionally, normal wear and tear are not covered under this warranty. Repair Service: In the event of any issues covered under warranty, excluding fabric, we offer repair services to rectify the problem. This includes repairing or replacing damaged parts as necessary. Replacement: If a major defect is found with in a 12 months and it is determined to be a genuine product defect, we may offer a replacement of the product. This decision will be made at our discretion after thorough evaluation. Minor Issues: For minor issues that do not warrant a full replacement, we will provide repair services to address the problem and ensure the continued usability of the product. Please retain your proof of purchase and contact our customer service team to avail of warranty services. We are here to assist you and ensure your satisfaction with our products. Thank you for choosing [Furnitech Seating Systems (I) Pvt Ltd.]. We appreciate your trust in our brand.
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